Returns & exchange

RETURNING OF A PRODUCT

The buyer has 14 days to cancel a purchase, as long as he has not used the product and the product is returned in unopened packages and in good order. If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delivered to the receiver. The invoice for the product has to be included in the return. Refund is made in full if the above conditions are met and after the product has been returned. The cost of all delivery charges, estimated 1.360 ISK for deliveries within Iceland, 1.940 ISK within Europe, and 2.990 for deliveries outside of Europe, are not refunded. Please contact Secret of Iceland for further questions.